The balance of functions Unfortunately, resources are not plentiful and humans are not perfect. It is argued that quality is not absolute, but relative to the functions of quality. The major determinants of quality are time, scope and cost, where time embraces scheduling, time planning, management and control, while scope includes design, brief, specifications, planning and management. Cost means economy, cost design, cost planning, cost control, budgeting and other management functions (Nilsson (NORDNET) 1997: 1). The client, developer, professional team and community should establish a pre-requisite balance between the main determinants of quality to satisfy themselves that the highest relative level of quality is within reach. Once this balance has been determined, project planning may continue and the results documented, to procure a contractor who can deliver the product to the pre-determined standard. The contractor may, however, also form part of the quality-planning team, depending on the system used. While this may be considered idealistic, potential success lies in the way the team members approach their goals.
(Nilsson, 1997:1) | 
