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News & Press: 2017 News Items

DDoS attack the cause of intermittent problems

Thursday, 24 August 2017  
Posted by: Bert vd Heever
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During Friday, 18 August 2017, visitors to the ASAQS website may have experienced problems in either accessing the website or opening pages during their visit to the site. This was due to problems that YM, our solutions-provider, experienced with their systems in the USA.

At 20h22 they reported as follows: "We have identified the latest issue as a malicious distributed denial-of-service (DDoS) attack and are working with Level 3 (their network provider) and our internal security team to isolate the activity.This may disrupt the access to your site, but does not affect the integrity or security of your data. Your information continues to be completely secure."

The issue was resolved just before midnight, our time, and we wish to apologise for any inconvenience this may have caused.