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News & Press: 2018 News Items

Directory scammers on the prowl

Friday, 20 July 2018  
Posted by: Bert vd Heever
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Have you received a phone call or e-mail to renew your entry in the telephone directory? Then be careful or you may get scammed.

I received such  a phone call last week to inform me that my listing in the telephone directory must be renewed and the lady caller then asked whether I could supply her with the relevant information. I avoid giving any details on calls that I haven't initiated and asked that the lady e-mail me the requirements.

This afternoon I received the e-mail and immediately spotted that this was for the Vaal Triangle Telephone "I" Directory. Further reading revealed that they wanted R295.00 (Excluding VAT) per month with a minimum contract period of a year. The full annual amount payable on receipt of invoice. A visit to their website exposed a sub-standard concoction of "adverts" with quite a large number of professionals listed under directory-style listings.

This type of scam came under the spotlight on Cape Talk in February and you can click here to find out more.

Those who have inadvertently signed a contract will want to read the advice of Wendy Knowler, consumer journalist as reported on Cape Talk.

And in the words of East Coast Radio's Consumer Watch: "... to businesses big and small - if you get a call about a directory listing, tread extremely carefully and ask very probing, specific questions about the offer. And inform everyone in the company not to take it upon themselves to agree to “update” any directory entry."